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How Your Bike is Packaged

We know it is important that your new bike arrives to you safely, which is why we do everything we can to make sure nothing happens to your new bike.

This is what we do:

When packaging your bike, we always use twice as much bubble wrap than necessary, protecting your bike from any damage while in transit. We also use foam on the forks to give your bike that extra bit of protection.

Any small parts or extras are packaged in a separate box with your bike to protect it from any scrapes.

We use plastic clips to protect the edges of your bike.

All boxes are marked with a lot of fragile tape when they leave us, just to make sure people are aware.

All bikes are built up by mechanics and double checked to make sure they are in perfect. Our mechanics perform PDI (Pre-Delivery Inspection) checks on every bike before sending them out.

To get your bike in the box we have to drop the handlebars and take off the front wheel, but these are easy for you to put back on at home. But if you need any help, you can always call one of our mechanics on 01254 814238.